Frequently Asked Questions
What makes your prints different?
Every print starts as a real, photographed flower or animal pattern, not an illustration. We photograph the actual specimen and carry that exact pattern onto fabric, so what you're wearing is as close to the real thing as printed cloth allows.
What are your pieces made of?
Our leggings, shorts, and crop tops are made from four-way stretch polyester-elastane blends (composition varies by product, check each product page), designed for both activewear and everyday wear.
How do I find my size?
Each product page includes a size guide with measurements. Please check it carefully before ordering, since every piece is made to order specifically for you, we're unable to offer exchanges for incorrect size selection.
Do your leggings run true to size?
Our four-way stretch fabric is designed to move with you, but sizing can vary slightly between styles. Always check the specific size chart on the product page before ordering.
Do you ship worldwide?
Yes, we ship to customers all over the world with free worldwide shipping on every product. No surprises at checkout.
How long does production and shipping take?
Each piece is made to order. Production typically takes 2-5 business days. Estimated delivery: Europe 8-10 business days, North America 9-12, Australia & New Zealand 21-23, South America 13-16, rest of world 15-25. EU orders ship from within the EU with no customs fees.
How can I track my order?
Once your order ships, you'll receive an email with a tracking number and link. You can also reach out to us directly with your order number for an update.
Can I return or exchange an item?
Since every piece is made to order specifically for you, we don't accept returns or exchanges for change of mind or incorrect size selection. We do accept returns for defective, damaged, or misprinted items — see below.
What if my item arrives damaged, defective, or misprinted?
Contact us within 30 days of delivery at thecatchofnature@gmail.com with a clear photo of the issue. The item must be unworn, unwashed, and in its original condition. Once approved, we'll email you a free prepaid return label — no cost to you, no restocking fee. Your refund is processed within 10 days of us receiving the item back.
What if my package is lost in transit?
Please report it within 30 days of the estimated delivery date so we can investigate.
Do you offer a warranty?
Yes, all our products come with a 2-year EU warranty covering manufacturing defects, in line with EU consumer protection standards.
How do I wash my leggings/crop top?
Machine wash cold with like colors, and avoid high heat when drying to protect the print and fabric elasticity. Avoid contact with rough surfaces, which can pull fibers and damage the fabric over time.
What payment methods do you accept?
We accept all major payment methods available at checkout, processed securely through Shopify.
Can I change or cancel my order after placing it?
Since each item is made to order, please contact us as soon as possible after placing your order, we can only make changes before production begins.